JD Sports Reviews

I've been waiting over 15 days for my shoes too arrive from "Germany" since NZ JDs neve has any stock. Anyway on live chat I'm getting the same response "there's been a 7-10buisness day delay. I'm getting that feeling they already F***D up!. And now I'm reading all the negative reviews about them! Let me guess I won't be getting a refund either? Pitiful an false advertisement.

I ordered an item for delivery to my home address, received incorrect text updated from Evri on its delivery which was delivered a day early to an incorrect address(with proof provided by them) Contacted JD sports who assured me they would investigate this matter waited two weeks to receive an email stating they are satisfied the item was delivered correctly.
So no refund issued!
Evri will not deal with the customer after 5 days of the delivery only the supplier.
JD did not do an investigation as they would have looked at the photographic evidence of where the item was left and of my actual address and clearly seen there was an error. And that it had been delivered somewhere else.
Poor customer service, completely inadequate investigation process!

I ordered a E Gift card to be sent by text the next day to my nephew. When it didn't arrive I tried to call them OVER 30 times over the proceeding week. I tried 10 times to use the online chat. Every single time I was told they were too busy and the automated service hung up. I left a bad review and magically got sent an email address to use and got a reply?! They want me to give them the mobile number I wanted it sent to. I advised I had given my nephew cash due the awful experience I had trying to contact them. They say I can't refund a gift card?!? It is an E card text they did not send?!?! I couldn't care less about £40 it's the time I have wasted trying to call this awful retailer. I will be seeking compensation and will want to talk to ceo or at very least senior management. DO NOT USE read the news stories about how awful they are and DO NOT expect to get through them!

I ordered 2 tracksuites from jds but still waiting for them I place the order on 21st of July but still didn't receive it still saying dispatch I want my order or cancel it

Bought a pair of shoes just for them to email me 4 days later saying they didn't have it in stock anymore. No $#*! it's been 4 days you're selling the shoe still but not shipping it. Now other in stock shoes have gone out of stock FU JD

Bought a Barcelona kit which was suppose to arrive a few days ago. Telling me the order hasn't even been shipped yet. Tried contacting them for at least an update on my order, and they've never responded. Fully convinced this is a scam company, please don't buy anything from them they won't ever deliver them.

I'm rating a zero here. Do NOT buy anything from this raggedy outfit of a company, Waiting a month and counting to get my damn $ back. Don't call that $#*! show of a phone number either bc it will hang you up at the end of a whole hour

Ordered trainers, JD sent order by Evri, they left the parcel at the side of my neighbours gate left out in the open, Not delivered to my address not delivered to a person! JD advised me by email they feel this was delivered correctly! Shocked to say the least i will never use this company again and recommend all people to avoid

I pay for next day delivery at 00:30 on the 30th of june so well before the cut off time, so say atleast 13 and a half hours before the time you have to order them by for next day delivery so should come on the 1st of July that is the next day but these useless invalids think the 4th of july is next day delivery.

Unless your buying in the store it's absolutely astonishing how bad the costumer service/delivery is. I was in Texas for a week and I bought some shoes for delivery to utah and it's been 3 weeks and I haven't even gotten an email or any kind of confirmation that they have even been shipped just a receipt the "Customer care" phone number doesn't even work if I didn't get a receipt it's like I never bought it, in there eyes I would highly suggest not to go here absolutely horrible experience if I don't see any email or the box not show up I'm getting law enforcement involved